New Trend Optical Co., Ltd.

FAQs

Q: How could I find the exact products information with model numbers from your web?

A: You may use our web search engine and just input the model numbers, press SEARCH icon, then you will get the corresponding products info details promptly.

 

Q: Where could we find your new models and designs?

A: Please click on WHAT’S NEW from our homepage to review our latest 50 uploaded styles.

 

Q: What’s your best quotation for spectacle frames and optical lenses?

A: Please advise the exact models you prefer and let us know the maximum quantity you could order first, and then we’ll feedback to you with our best quotation for your order consideration right away.

 

Q: What’s your minimum order quantity for spectacle frames?

A: Generally speaking, our frames’ MOQ should reach 300 pcs with up to 3 colors per model.

 

Q: What’s your minimum order quantity for optical lenses?

A: Generally speaking, our lenses’ MOQ should reach 3,000~5,000 pairs in assorted lens specs per order.

 

Q: What kind of colors you can offer for optical frames?

A: We could provide you the full range of Pantone colors.

 

Q: Could you copy my own frames styles and colors?

A: Sure, we could duplicate and produce any custom items according to your prototypes and drawings.

 

Q: What’s your terms of payment?

A: 30% T/T wire-transfer as deposit before order production + 70% T/T wire-transfer as balance before order delivery.

 

Q: What’s your production lead time for optical lenses and eyeglass frames orders?

A: Our order lead time is within 30 days after order approval and deposit payment.

 

Q: Could you arrange the shipment airforwarding, seaforwarding or courier service transportation for us?

A: Sure, freight prepaid here in China is definitely much cheaper than you pay freight collect in your country as no expensive agent fees would be charged. When your order is ready for shipping, we’ll help you contact the best and lowest shipping rates here for your own comparison and choice.

 

Q: Do your eyewear products have any quality guarantees?

A: Sure, all of our eyeglass products have 100% premium Grade A quality guarantee with 2 years warranty period, if you find any defective items, we’ll compensate you with double quantity free of charge without any extra conditions.


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